November 9, 2023
Donald Rumsfeld is famous for saying there are “unknown unknowns.” Today’s interview with OnSolve takes this concept down a practical road: once something Is known, how can you quickly inform people of the issue?
When it comes to the federal government, notifications can range an incredible gamut. A systems administrator needs to know if a server is malfunctioning in a data center; a FEMA administrator needs up-to-date information on weather conditions; satellite operators need to know if a collision is imminent.
OnSolve has been helping commercial organizations as well as the federal government since 1998.
Our guest today is Chris Hurst. He is no stranger to emergencies – he has served in war zones and has been responsible for life-and-death situations.
"the industry has come to realize is that there also needs to be faster alerting, better learning on the risk side"
During the interview, he articulates a brilliant concept. Today, the concept of situational awareness seems to be general. Kind of like, having a balanced diet.
Chris Hurst takes the next step. He indicates that there is no monolith situational awareness. It should be thought of as a situational awareness that is applied to a specific use case.
Local police feeds must be structured differently from natural disasters.
Furthermore, Chris gives the listeners a great perspective on how each one of those organizations needs a varying level of depth in notification.
But is it not just making people aware, OnSolve is attempting to gather sources from hundreds of places to be able to have better learning on the risk side.
Listen for information on how your agency can benefit from understanding the range of options available when you consider risk notification.
If you enjoyed this article, you may want to listen to Ep. 100 Understanding Threat Intelligence for Federal Systems
John Gilroy
John Gilroy appeared on National Public Radio in Washington DC for 25 years. He wrote 523 technology columns for The Washington Post. Currently, John is an award-winning lecturer at Georgetown University. Forgot to mention — he has recorded over 1,000 podcast interviews.
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